Returns , Refunds & Exchanges

Hautify.com is an online boutique that guarantees customer satisfaction based on our excellent styles and designs and proven reliability. Our QC team ensures that your ordered products are at the highest quality and are functioning correctly before they are packaged out and sent out to you. However, if you are not satisfied with the items you received, you may opt to receive a refund. To do so please submit a ticket by going to the bottom of the page and clicking the Contact Us button.  We will do our best to resolve any issues as quickly and efficiently as possible!

90 Days Hassle-Free Return Policy:

Returns are accepted within 90 days of your order shipment date.

However, all Sales are Final for all fragrances,  swimwear, undergarments, intimates and tights.
Please make sure the goodies are in perfect condition and well packaged when returning back to us. 

How do I make an Exchange?

To make exchanges fast and easy, please use the order confirmation email to let us know what item you would like to exchange for your order. Please include the name and product number for the item you want to exchange for. We will then mail you the requested exchange item and send you a return label for the item you wish to return . Please note that if the new  item  is more than the original an invoice for the amount due will be sent to your email. If it is less, we will issue the credit to your original form of payment.

How do I make a Return?

  • Step 1:Send us an email to admin@hautify.com with the order number and the item you need to return 
  • Step 2:We will send you a return label 
  • Step 3: Send it off
  • Step 4: Receive your refund( Please note that refunds take between 7 to 10 business days)

Return Requirements?

  • Merchandise must be returned within 90 days of receipt.
  • Merchandise must in new/unworn condition with all original tags and packaging. 

All Sales Are Final for all swimwear, undergarments, intimates and tights. Fragrances are also final!

Please allow 5 to 7 business days for transit time, plus an additional 7-10 business days for processing after arrival at our Fulfillment Center. You will receive an email once we process your refund.

You can also return items via an insured mail service of your choice to:

Hautify Fashion Store

850 Bloomfield Avenue

Montclair, NJ 07042